FAQ

1. Can I make a purchase without registering?
Yes, provided the site supports it. However, registering is recommended for better order tracking.

2. What is the minimum order amount?
A minimum order amount applies to wholesale purchases. Please contact support for more information.

3. Is an official invoice issued?
Yes, an official invoice can be issued upon request.

4. How much is the shipping cost?
Shipping costs are calculated based on weight, destination, and the selected shipping method.

5. What should I do if the item is defective?
Inspect the item upon delivery. If there is any visible defect, refuse delivery and report the issue.

6. How can I contact the seller?
You can communicate via the system's messaging feature or through notification text messages.

7. Is installment-based purchasing available?
Yes, for orders exceeding a certain amount.

8. Are prices negotiable?
Negotiation is possible for bulk and large orders; please contact customer support.

9. How long does it take for an order to be shipped?
Ready-made orders ship within 1 to 3 business days; custom orders follow the agreed-upon timeline.

10. Are the products authentic?
Yes, all products are supplied by reputable technology companies approved by the Science and Technology Park.
Important tips for a better shopping experience

    Carefully review the technical specifications before purchasing.
    Read reviews from other buyers.
    Enter your contact details and address accurately.
    Inspect the item upon delivery.
    Retain the original packaging for 7 days.
    Keep the invoice and payment receipt.
    Consult with support for bulk orders.